Terms of Service

1. Agreement to Terms

These Terms of Service govern your use of the website dccmulki.in and the DCC Mulki mobile application operated by Divine Call Centre, Karnire, Mulki (run by the Society of the Divine Word - SVD). By booking retreats, offering Mass intentions, donating, or making purchases at the DCC Stall, you agree to these terms.

2. Retreat Registrations & Admissions

• Retreat registrations are confirmed upon receipt of basic attendee details and booking pass generation.
• Pilgrims attending residential retreats are requested to observe sacred campus discipline, liturgical schedules, and silence as guided by the spiritual directors.
• Divine Call Centre reserves the right to reschedule or modify retreat dates due to ecclesiastical or unavoidable circumstances, with prior notification to registered participants.

3. Holy Mass Intentions

• Mass intentions are celebrated by the resident SVD priests at the Divine Call Centre chapel according to Catholic Canon Law.
• Television/YouTube broadcast Mass intentions are scheduled on selected days; in case of transmission interruptions, the Holy Sacrifice of the Mass will be devoutly celebrated at the altar regardless.

4. Voluntary Donations & Saturday Annadana Meals

• All donations, including Saturday fellowship meal sponsorships, are voluntary charitable contributions toward the spiritual and missionary activities of Divine Call Centre Mulki.
• Official digital receipts are issued for every donation upon successful transaction verification through Razorpay.
• As donations are voluntary offerings utilized directly for charitable and missionary works, donations are generally non-refundable once processed. In the rare event of duplicate debit or technical error, donors may contact our office with payment details for assistance.

5. DCC Religious Stall Orders & Shipping

• Products listed in the DCC Stall (Bibles, rosaries, prayer books, statues, etc.) are fulfilled subject to stock availability.
• Orders are packaged with utmost care and dispatched through reputed postal or courier services.
• Damaged or defective items received may be returned for exchange within 7 days of delivery by contacting the DCC Stall desk.

6. Devotee Conduct & Sacred Environment

Users of the website and mobile app agree not to submit offensive, defamatory, or inappropriate material in prayer requests or testimonies. Divine Call Centre reserves the right to moderate, edit for clarity, or unpublish any submission.

7. Contact Information

For any queries regarding these terms, please contact:
Divine Call Centre, Karnire, Balkunje Post, Mulki, Mangalore, Karnataka 574154, India.
Email: [email protected] | Phone: +91 94820 36297